Is your APM tooling bringing you value?

Does your company use APM tooling? Is it helping you prevent issues or even solving issues when they occur? Does it tell you when a fire is starting or only when the flames are coming through the roof?

APM is complicated

APM is complicated tooling, as complicated as the cockpit of a modern airliner. If you book a flight to New York and after take-off the pilot points ‘that way is New York, you’ll manage, won’t you’, puts you in the cockpit and parachutes out, how likely are you to successfully reach New York? That’s what most APM tool vendors do. Just like most airplane maintenance technicians can’t fly an airplane, most systems, network and application managers don’t know the ins and outs of APM.

Applications failing or slowing down are expensive

When an application fails your people lose productivity and you lose money. The longer issues take, the more loss you have. But did you even an application that doesn’t fail outright can be expensive by slowing down your employees needlessly? Recent research show that the average employee spends ½ to 1 day per week just waiting for IT. Needlessly.

You have to know where to look

A few years ago a customer of ours had an application that collapsed with more than 10 users. Their APM tooling that told them ‘you have a problem, but no idea why’. The customer had expanded the CPU in the server from 8 to 16 and then to 32, it did not help. Well, it helped the cloud provider in sending a much bigger invoice. When we implemented our full service solution we immediately saw that the issue was not in CPU usage or a lack of CPU, but in a miss-configuration that prevented the application from using more than 2 CPU. The configuration was updated and the CPU reduced back to 8. A 2 minute fix.

We offer full service giving you faster results

Using APM tooling properly requires specially trained personnel, just like flying an airliner. We believe in giving you actionable insights instead of complicated dashboards. That allows you to fix issues faster, reducing your losses.

Continuous monitoring prevents issues

Keeping a vital application monitored, rather than only looking after it fails, prevents productivity decreasing or grinding to a halt and prevents needless waits by your people.

Do you want cut your losses?

Make an appointment at https://www.sciante.net/calendar/sciante and in 15 minutes you’ll know how you can save significantly on your personnel and IT cost.