You have a business problem
You want to find what's blocking your business and your users, not just what's blocking your hardware and your network. Your iT performance is about more than just having all your technical metrics green. The user experience, the delay when generating a report, how many business transactions you can process are all important metrics for how well your iT is supporting your business.
Preventive maintenance will earn you money
Keeping your applications performance well maintained will increase your revenue. Increasing application efficiency increases employee efficiency, which in turn increases your business efficiency allowing you to earn more money. Likewise, customers that are served more efficiently on your websites will stay longer and spend more. Use preventive maintenance to make your applications more efficient, even if you don't experience problems yet.
IT performance is not a one time effort
Just like your car your applications need maintenance. Performance maintenance is part of that. You don't wait for your transmission to break down, you bring your car to the dealer regularly for maintenance so you don't get stuck at the side of the road. Don't wait for your performance to break down, have your applications maintained and avoid problems.
IT performance is a highly specialized field
Your system and network managers are your pilots. They plan your flights, calculate fuel and fly you safely where you want to go. But when your plane starts consuming lots of extra fuel or the landing gear starts making strange noises, pilots can only signal the problems. They need a ground crew to prevent problems. Or when problems do occur to find the causes and fix them. Like a plane's ground crew, Sciante specializes in keeping your application flying. Safe and reliable. We diagnose your applications and find problems before they become problematic. Or help you fix the problems that are already holding you back or costing you money.
We start by finding the causes of the problems you already have by measuring and analyzing your application chain on a business, user experience and technical level. We also find latent problems and possibilities for optimization. Results and solutions are shared with you as soon as they are found, so you can start improving quickly. After the first month we will deliver a comprehensive performance report that will be discussed with you, your staff and your suppliers in person. This report identifies your problems, latent problems and their solutions. Followup measurement and analysis will tell you if solutions have been properly implemented and will identify new issues before they become a problem.
Our full service performance management gives a detailed insight in how to fix your problems and improve the speed of your application chains and their components so they better support your business. You will know which parts of the chain support your business and which parts hold you back. You will know how that varies during the day, week, month, quarter and year. You will be alerted to bottlenecks, both current and latent. You will know when and how to make adjustments to optimize the support of your business and optimize your revenue.
You will have full insight in the performance of your application chain up to the point where it leaves your infrastructure or your cloud environment. For determining influences on user experience that occur outside your own environment we offer a complimentary user experience analysis.
Way of Working
Sciante® Analysis performance management is offered as a fully managed service, either on premisse or in our SAAS environment. For the short or the long term. This frees your own staff from the task of configuring, monitoring and analyzing. Sciante performs troubleshoots, capacity management, assessments or supports preventive maintenance depending your specific need. Installation, configuration, measurement, analysis and reporting is included in a fixed price. Curious what that means for your situation? Get in touch.
Sciante® Analysis finds issues all others miss
Sciante® Analysis offers more insight in three dimensions:
Sciante® Analysis has scored 100% in troubleshoots since it's inception almost 10 years ago. Often in situations when other solutions came up empty. It delivers quick results and finds current and latent issues all other products miss.